Eatline Terms of Service

Last updated: 21 October 2026. These terms govern your use of the Eatline app, operated by Trela Studios Pty Ltd (ABN 60 702 927 393).

What Eatline is

Eatline is a map and menu tool. It shows what to order at a restaurant for a goal you pick, with every number labelled Verified, Estimated, or Rough depending on where it came from. It is not a medical, dietary, or nutrition-counselling service. See our Health Disclaimer.

Accounts

You must be able to form a binding contract in your country to use Eatline, or have a parent or guardian's consent. Eatline is not directed at children under 13. You are responsible for activity on your account and for keeping your device secure.

Subscription

Eatline is free to download; the map, search and every ranked menu open only with an Eatline Pro free trial or subscription. There is no free version of those features. Eatline Pro includes the map with each place's fit score, ranked menus with the exact dish and build to order, Ask (menu chat), Healthify, Saved orders, and the Apple Health live meal budget.

Eatline Pro is an auto-renewing subscription with two plans: Yearly, billed once a year, with a 1-week free trial, and Weekly, billed weekly, with no trial. Each plan costs the price shown in the App Store before you subscribe, in your local currency; prices vary by region.

• Purchases go through Apple. Your subscription is billed by the App Store. Apple is the merchant of record. We never see or store your payment card details. RevenueCat manages your subscription entitlement on our behalf.
• Auto-renewal. Each plan renews automatically at the end of its period unless auto-renew is turned off at least 24 hours before that period ends.
• Cancellation. Cancel any time in iOS Settings → Apple Account → Subscriptions. Cancelling stops future renewals; it does not refund the current period.
• Refunds. Refunds are handled by Apple under its own policies, not by us. Request one at reportaproblem.apple.com.
• Trial. The yearly plan's 1-week free trial charges nothing if you cancel at least 24 hours before it ends; otherwise your paid plan starts automatically at the price shown at signup. The weekly plan has no trial and is charged from the first purchase, unless a code gives you a free first week through the App Store (see "Codes and referrals").
• Changes to price or plans. We will give notice consistent with Apple's requirements before any price change takes effect for existing subscribers.
• Restore purchases. A Restore button re-links your entitlement to your Apple ID if you reinstall or switch devices.

Codes and referrals

You can enter one code, a creator's or a friend's, at the paywall or, during your free trial, under You > Have a code?.

• Creator codes. A creator's code tells us which creator sent you, so we can pay them. It can also come with a free first week on the weekly plan or a free first month on the yearly plan: an Apple offer code, redeemed in the App Store, for people who have not subscribed to Eatline before. Apple decides who is eligible. Otherwise it changes nothing about your price.
• A friend's first month. When a friend's code comes with a free first month, that month is an Apple offer code, redeemed in the App Store, for people who have not subscribed to Eatline before. Apple decides who is eligible.
• Your free month. Under You > Share Eatline you get a personal code. For each friend who starts with it and makes their first payment, you earn one free month of Eatline Pro, which you claim in the app; it is an Apple promotional offer that starts at your next renewal. One free month per paying friend.
• The fine print. Free weeks, free months and codes have no cash value, cannot be exchanged or transferred, and are only ever given through the App Store. We may change or end the programme at any time; ending it does not take back a free month you have already claimed. We may withhold a reward that was earned by abuse, such as codes used on your own accounts.

Acceptable use

You agree not to scrape, reverse-engineer, or bulk-extract the app's data or menu database; resell or redistribute our menu, score, or provenance data; use chat to extract system prompts, jailbreak the model, or generate content unrelated to the menu you're viewing; submit false data through a menu you add ("Add the menu" or "Update the menu") or through "Report a change"; or break any restaurant's own terms when you follow an order link to their site.

No medical advice

Eatline gives general nutrition information based on published data, licensed databases, and model-assisted estimates. It is not medical advice, and it does not replace a doctor, dietitian, or your prescriber. GLP-1 portion guidance is not dosing guidance. See our Health Disclaimer for the exact language we use and the language we will never use.

Provenance disclaimer

Every number in Eatline carries a label:

• Verified: from a restaurant's own published nutrition data or a licensed database, matched to the exact item.
• Estimated: built from a reference database or a model's read of a menu, shown as a range with a confidence level.
• Rough: a first pass, not yet confirmed; never ranked first.

Menus, prices, and recipes change without notice and vary by location. We work to keep data current but do not guarantee that any number matches what a restaurant serves you on a given day. Always check with the restaurant if you have an allergy or a medical condition where accuracy matters.

Ordering links

Links to a restaurant's own site or to a delivery platform take you outside the app. We do not control those sites, are not a party to your order, and are not responsible for their pricing, availability, or fulfilment.

Intellectual property

The app, its design, its scoring logic, and our own compiled menu database are owned by us or our licensors. Content sourced under an open licence (Overture, Foursquare Open Source Places, AllThePlaces, OpenStreetMap) remains subject to that licence.

Google Maps

Eatline includes Google Maps features and content. Use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy.

Disclaimers and limitation of liability

The app is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy of nutrition data. Our total liability for any claim is limited to what you paid us in the 12 months before the claim, excluding indirect, incidental, or consequential damages. Nothing here limits liability that cannot be limited under the law that applies to you, such as consumer guarantees under Australian Consumer Law or UK consumer protection law.

Termination

We can suspend or close an account that breaches these terms or misuses the service. You can delete your account at any time under You > Delete account; see our Privacy Policy for what happens to your data after that.

Governing law

This agreement is governed by the laws of Australia; disputes go to the courts of Australia.

Apple as a third-party beneficiary

These terms are between you and us, not Apple. Apple has no obligation to provide support for the app. Apple is a third-party beneficiary of these terms and can enforce them against you, consistent with Apple's Licensed Application End User License Agreement (Schedule 2).

Changes

We may update these terms. Material changes will be flagged in the app before they take effect.

Contact

Trela Studios Pty Ltd, Australia. Email: hello@eatline.app.