Eatline Support

Eatline is a map that shows what to order at a restaurant for your goal — high protein, calorie deficit, bulk, maintain, low carb, or GLP-1 portions — with every number labelled by where it came from (Verified, Estimated, or Rough). It's an iPhone app built by a two-person team.

Get help

Email hello@eatline.app. If your question is about a specific restaurant or order, include its name and city so we can look it up.

A menu or listing looks wrong

Open the restaurant and tap "Report a change." Tell us what's wrong — the menu is outdated, an item's price/description/nutrition is wrong, an item is missing, the place has closed, or something on it is offensive or inappropriate — with an optional note (500 characters max).

We won't accept more than one report from the same account against the same restaurant within 24 hours — a repeat just tells you it's already logged, it doesn't error.

This is my restaurant

Open the restaurant, tap "Something wrong with this listing?" at the bottom of its menu, and choose "Claim this place". Tell us your role (owner, manager, staff, or something else) and a contact email; a business website is optional. A person on our team reviews claims by hand and replies from hello@eatline.app, so it isn't instant.

From the same sheet — claimed or not — choose "Update the menu" to add its menu: paste a link to it, upload a PDF, or let Eatline look for it on the restaurant's own website. Menus a brand already publishes with nutrition information are read from the brand, so a link to one of those is declined with a note saying so.

Delete your account

In the app: You > Delete account. This removes your account and everything under it straight away — no email or waiting required. If you subscribed without signing in, the same row reads You > Delete my data. A few records are kept longer, such as the email of a listing claim; the Privacy Policy lists them under Retention.

This does not cancel an App Store subscription — see below for that.

Manage or cancel your subscription

Subscriptions are billed and managed by Apple, not by us: on your iPhone, go to Settings → Apple Account → Subscriptions → Eatline, or visit apps.apple.com/account/subscriptions.

If you reinstall the app or switch devices, the Restore button on the paywall re-applies a purchase you already made, at no extra charge. The paywall opens at the end of setup, and from You > Subscription.

About the numbers Eatline shows

Not medical advice. Check with your doctor for anything that depends on being exact.